Privacy policy.

FUDO Coffee & Cocoa ("we", "us") imports and exports coffee, cacao and related ingredients, with offices in the United States, Canada, Türkiye and Brazil. This policy explains what personal information this website collects, why, and what choices you have. For any privacy question, write to info@ccfudo.com.

Information you give us: when you use the contact form or write to us, we receive your name, company, email address, phone number (if you give one) and the details of your request.

Information collected automatically: like most websites, our hosting provider records technical data such as your IP address, browser type, device, the pages you visit and the time of your visit, mainly for security and to keep the site running.

We do not ask for payment details on this website, and we do not knowingly collect sensitive personal information.

This website uses one small cookie to remember the language you choose. We do not use advertising, analytics or tracking cookies. If that changes, we will update this page and ask for your consent where the law requires it.

We use your information to answer your questions, prepare quotes and samples, process and deliver orders, keep the website secure and meet our legal obligations.

Where the law requires a legal basis (for example in the European Economic Area, the United Kingdom, Brazil and Türkiye), we rely on: taking steps at your request before a contract (answering your inquiry and preparing a quote), our legitimate interests in running and securing our business, compliance with legal obligations, and your consent where we ask for it.

We share information only when needed: with the service providers that host this website and handle our email, with partner companies when it is needed to fulfil your request, with shipping and logistics companies for orders, with professional advisers, and with authorities when the law requires it. We do not sell your personal information and we do not share it for cross-context behavioural advertising.

We have offices in the United States, Canada, Türkiye and Brazil, so your information may be handled in any of these countries, which may have different data-protection rules from your own. Where required, we use appropriate safeguards for these transfers.

We keep information for as long as we need it for the purpose it was collected for, such as an ongoing business relationship, and for as long as the law requires, for example for accounting and tax records. After that we delete or anonymise it.

We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS). No website or email is completely secure, so please avoid sending sensitive information through the contact form.

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict how we use it, to withdraw consent, and to complain to your data-protection authority. This can include rights under the GDPR and UK GDPR, the CCPA/CPRA in California, Canadian privacy laws including Quebec's Law 25, Brazil's LGPD and Türkiye's KVKK. We do not discriminate against anyone for exercising these rights. To make a request, write to info@ccfudo.com; we may need to verify your identity first.

This website is meant for businesses and adults. We do not knowingly collect information from children.

We may update this policy from time to time. The "last updated" date on this page shows when it last changed.